We believe in great storytelling and conversation.
Build and protect your reputation by inviting your customers to invest in it with you. Community is at the core of what we do.
We believe social isn't free.
Building robust, engaged online communities will be your most economically sustainable and effective marketing strategy. Social media requires an investment in relationship and a commitment to do better, when we know better.
We believe in data and in failing fast.
Effective social media measurement allows you to optimize outreach, course-correct costly inefficiencies and better serve your customers.
We believe in great service.
Social media is immediate. It is intimate. It should be responsive, as your customers’ needs change. It should be thoughtfully curated and targeted to meet your customers where they are.
We believe in your brand and your bottom line.
You can and should have both: Great social will drive real business growth through compelling, inclusive narrative.
Jess Columbo, Principal
social strategist. creative writer. measurement geek.
Jess brings more than a decade of experience developing award-winning digital media strategies for clients in regulated industries. She holds a Masters in Digital Journalism and teaches part-time in Portland State University's Center for Executive and Professional Education.
In her spare time, Jess volunteers for a local hospice organization and tries not to get hurt playing indoor soccer.